Below is a list of frequently asked questions once your student has enrolled at Western. Still can't find an answer below? We're here to help! Call Mustang Central at 307-382-1677 or send us an email.
Financial Aid Questions:
Even though the semester has started your student cal still complete the FAFSA (free application for federal student aid) and potentially be awarded aid. please contact Mustang Central for assistance in completing the FAFSA. The deadline to apply for Institutional Scholarships and Civic Grants is April 1st.
It is important for your student to review their Financial Aid and Student Finance information in their MyWestern account each semester. Financial Aid can be awarded annually or by semester and all financial aid requires that a student complete a certain number of credits and meet GPA standards. Satisfactory Academic Progress is reviewed every semester to determine continued eligibility, it is important for your student to understand the eligibility requirements for the type of financial aid they are receiving. Please contact Mustang Central -- Financial Aid at 307-382-1884, if you have any questions.
The FAFSA application opens on October 1st for the 2020-2021 academic year. We encourage all students to submit the FAFSA as early as possible. View the FAFSA application. Western's application for Institutional Scholarships and Civic Grants opens on December 3rd with a priority deadline of April 1st. Students must apply through the Academic Works scholarship portal.
Refund checks are placed in student mailboxes, if they live on campus. Refund checks are mailed out to students living off campus. If a refund has not been received, your student will need to review their account account in MyWestern portal under My Financial Aid.
All student mail should be addressed as seen here:
2600 College Drive
Mail Box #____(will be provided to your student)
Rock Springs, WY 82901
All on-campus residents are assigned a personal mailbox located next to the Bookstore on the main campus. Packages, or larger mail, may be picked up at Shipping & Receiving. Notices of packages are emailed to your student's MyWestern email account and indicate when their packages may be picked up. They also have the option of receiving package notifications via text message. Their student ID must be shown to pick up packages.
If you want only to have Dining Dollars without a meal plan, or to add Dining Dollars separately from the meal plan, you must do that through Mitchell's Dining Hall.
Call the Housing & Student Life Assistant at 307-382-1845. All short-term stays must be related to a Western event, such as a class, lab, sporting event, or theater event. Cost is $20 per night.