Western Wyoming Community Counseling - Support, Disability, & Counseling Center
2500 College Drive, Rock Springs, WY 82901
PLEASE READ THROUGH THE FOLLOWING INFORMATION REGARDING YOUR RIGHTS AS A CLIENT
Degrees, Licensing, and Experience
Amy Galley and Bret Zerger are licensed by the State of Wyoming for Professional Counseling and hold Master's Degrees in counseling
related fields. Amy is a Licensed Clinical Social Worker and Bret is a Licensed Professional Counselor. As professional counselors, we
are overseen by the Mental Health Professional Licensing Board, 2020 Carey Avenue, Suite 201, Cheyenne, WY 82002.They can be reached at
Method of Treatment
It is our desire to provide the highest quality, sound, clinical counseling in a safe, comfortable, respectful environment. We take a
positive approach in therapy, believing that people are resilient and have tremendous resources to address life’s situations. Our role is to
assist you in understanding the dynamics of your situation, relationship(s), or issue, and to help you to utilize your particular strengths
to resolve the issues. Therefore, counseling methods will include but are not limited to Person-Centered Therapy, Solution-Focused Therapy,
Cognitive-Behavioral Therapy, Expressive Therapies, Group Therapy, and Marriage/Couples/Family Therapy.
Goals, Risks, and Benefits
Although benefits are expected, and often seen, from counseling, specific outcomes are not guaranteed. The goal of counseling is to confront
issues and emotions together and to work through them over time, resulting in resolution of those issues. However, there is always a risk of
emotional side effects from counseling as it often brings up painful emotions and sometimes symptoms worsen before they get better. We
encourage you to ask questions regarding the goals, risks, benefits, or outcomes of counseling. At all times you maintain control of yourself
and can make decisions regarding your care. You have the right to seek a second opinion or to terminate counseling at any time.
Should we decide that a referral for another counselor or helping professional is needed; names and numbers will be provided. A verbal
exploration of alternatives to counseling will also be made available upon request. You, the client, are responsible for contacting and
evaluating those referrals and/or alternatives.
Nature of Relationship
Part of our role as counselors is to help and protect you, the client, from harm or abuse during our sessions. Therefore, it is important
for you to know that the relationship between us, the counselor, and you, the client, will remain professional. In a professional
relationship sexual intimacy is never appropriate and is an abuse of your vulnerability as a client. You, the client, should report all
incidents of sexual intimacy with a professional counselor to the Mental Health Professional Counselors Licensing Board. In addition, if we
should see you outside of our counseling office we will not initiate conversation to protect the confidentiality and privacy of our
communication. Should you desire to initiate conversation or contact, we are happy to reciprocate.
Length of Treatment
Length of treatment will vary and will be determined by you and your counselor together. Each individual and relationship has unique
strengths and weaknesses, and each problem is different from the next. The goal is that each client will terminate counseling in a timely
manner, and eliminating unnecessary use of time. Groups will generally have a predetermined number of sessions, usually six to ten.
DISCLOSURE AND INFORMED CONSENT
Right to Privacy
All communication between you, the client, and the counselor, becomes part of your clinical record and is legally confidential. We will keep
all information you share with us private according to the laws and ethics of the State of Wyoming Mental Health Statute and the Health
Information Portability and Accountability Act. However, Wyoming law does specify some exceptions to this rule. The major exceptions include,
but are not limited to:
We, the counselors, determine that you, the client, are a danger to yourself or someone else
You, the client, disclose abuse, harm, neglect or exploitation of a child, elderly, or disabled person
You, the client, authorize the counselor to release records
We, the counselors, are required by the court to disclose information for criminal or delinquency proceedings or by law for other
In the case of marriage or family counseling, there is limited confidentiality, meaning the confidentiality belongs to the relationship and
not the individual. In family and group work, confidentiality cannot be guaranteed and limits will be discussed with you, the client.
Supervision and Consultation
We, as counselors, do, at times, participate in professional consultation to provide the best possible service to you, the client. Therefore,
occasionally it may be necessary for us to discuss your case with another therapist, pediatrician, family physician, psychiatrist,
supervisor, or other helping professional. All of the aforementioned professionals are under the same legal and ethical requirements and your
confidentiality will be protected according to the laws and statutes of the Mental Health Code of Wyoming. If you have any questions
regarding this practice you have the right to inquire at any time.
During the office hours of 8:00am - 5:00pm, you can contact a counselor at (307) 382-1652. If you are unable to reach us in an emergency
situation or we cannot be reached in a timely manner, you should call campus security at (307) 382-1690, or call Southwest Counseling's
24-hour emergency services number (307) 352-6680, or call 911, or go to the nearest Emergency Room, or call the local Police Department. It
is your responsibility to seek the appropriate resources in emergency situations. While we do not anticipate any lengthy interruptions to
your counseling, there may be times, due to illness, injury, unexpected emergency that we will not be able to counsel you at the scheduled
date and time. If this should occur, we will attempt to contact you, alert you of the situation, and will provide alternative times or days
for your session, if possible. In addition, during vacations or holidays, we will develop a plan for your well-being if requested. The
name(s), and number(s), of another helping professional will be provided upon request for times when we are away from the office for an
extended length of time.
Counseling sessions provided by Western Wyoming Community College's Support, Disability, & Counseling Center are provided at no charge as
they are covered by your student fees.
In the event that you are unable to keep an appointment, notification is expected at least 48 hours in advance. Exceptions are made for